Shipping policy
Shipping Details
Last updated: September 2026
Thank you for shopping at Emporie. Below you'll find all the information you need about our shipping policies and delivery times.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive an email notification with tracking information once your order has shipped.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–15 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
| Free Shipping | 10–20 business days | Free on qualifying orders |
International Shipping
We ship to most countries worldwide. International delivery times may vary depending on your location and local customs processing. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package through the carrier's website.
Please allow up to 48 hours for tracking information to become active after your shipment confirmation email is sent.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us. We will do our best to locate your package and resolve the issue promptly.
Please note that delivery delays can occasionally occur due to customs, weather conditions, or carrier issues that are beyond our control.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Emporie is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at support@Emporie.store and we will do our best to make the correction before the order is dispatched.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out to us at: support@Emporie.store